Shipping & Delivery

Everything you need to know about how and when your Three Putt order reaches you, including how shipping works for pre-sale drops.

Pre-sale and pre-order dispatch

Some of our drops are sold on pre-sale. These pieces are made to order, so they take a little longer to reach you than an in-stock item. Here's how it works:

Dispatch lead time is around 3 to 4 weeks from the close of the pre-sale, while your gear is made and printed to order.
There's nothing you need to do in the meantime. We'll keep you posted, and you'll get a shipping email with tracking the moment your order leaves us.
Once dispatched, your parcel follows the standard delivery times below.

Made to order takes a bit more patience, but it means less waste and a better piece. We think it's worth the wait.

Standard dispatch (in-stock items)

For items held in stock, we aim to dispatch all orders within 1 to 2 business days. Orders placed on weekdays before 1:00 PM are typically dispatched the same day. Weekend orders are dispatched the following Monday.

Delivery times

Once your order has been dispatched, estimated delivery times are:

UK: [2 to 4] working days
Europe: [5 to 10] working days
Rest of the world: [10 to 15] working days

These are estimates, not guarantees, and can vary at busy times or due to customs. Your exact options and estimated delivery date are shown at checkout.

Shipping costs

UK: Free shipping on all orders.
International: Calculated at checkout based on your location and order size.

Any customs duties or import taxes on international orders are the responsibility of the recipient and are not included at checkout.

Worldwide delivery

We're a small team, but we do our best to deliver to all corners of the earth. If your country isn't showing at checkout, get in touch and we'll see what we can do.

Tracking your order

As soon as your order ships, we'll email you a tracking link so you can follow it to your door. If you can't find it, check your spam folder, or just reply to the email and we'll resend it.

Delays and lost parcels

If your order is taking longer than expected, or your tracking hasn't updated in a few days, email support@threeputtgolfclothing.co.uk with your order number and we'll chase it up for you.

Need a hand?

Any questions about shipping or your order, email support@threeputtgolfclothing.co.uk and a real person will help. See also our Returns & Refunds page.