Terms of service
Last updated: 8 November 2026
These terms apply when you buy from threeputtgolfclothing.co.uk as a consumer. Please read them before you order. Nothing in them affects your legal rights.
1. About us
Three Putt Golf Clothing is a trading name of GW Copywriting Limited, a company registered in England and Wales (company number 14724975). Our registered office is 159 Broadgate Lane, Horsforth, Leeds, LS18 5BS, United Kingdom. When you buy from us, your contract is with GW Copywriting Limited.
You can contact us by email at support@threeputtgolfclothing.co.uk, by phone on +44 7885 630411, or by post at the address above. Full company details are in our legal notice.
2. Our products
Fabric, fit and care details are on each product page, and our size guide will help you choose. Colours on screen can look slightly different from the real thing.
3. Prices and payment
- Prices are set in pounds sterling. If you shop from outside the UK, you'll see prices in your local currency, and prices can differ between countries. GW Copywriting Limited is not registered for VAT, so no UK VAT is charged. For UK orders, the price you see is the total you pay, because UK delivery is free.
- For orders outside the UK, the delivery charge is shown at checkout before you pay. US orders have no import charges to pay on delivery. Everywhere else, your country may charge import taxes, duty and a handling fee on delivery. Our shipping policy explains this.
- We take payment in full when you place your order. We don't take deposits or part payments.
- If we've made an obvious mistake with a price, we'll contact you before your order is processed. You can then pay the correct price or cancel for a full refund.
Discount codes
- Enter a discount code at checkout. We can't add one to an order after you've paid.
- You can use one discount code per order.
- TPG10OFF takes 10% off the items in your order. It doesn't apply to delivery charges. Each customer can use it once, and there's no minimum spend.
- If you return something you bought with a code, we refund what you actually paid for it.
- We can withdraw a code at any time, but we'll honour it on orders already placed.
4. How your order becomes a contract, and delivery times
- Our contract with you starts when we email your order confirmation.
- The usual delivery times for each region are in our shipping policy: in the UK, usually 7 to 12 days.
- If your order hasn't arrived within 30 days of ordering, tell us and we'll replace it or refund you in full.
- If we can't supply your order at all, for example because of a supply problem, we'll tell you as soon as we can and refund you in full within 14 days.
5. Cancelling your order
- Before your order is processed: email us with your order number and we'll cancel it and refund everything you paid. We process orders at 6pm UK time each day (an order placed after 6pm is processed the next day), so email us before then.
- After it's processed or delivered: you have the legal right to cancel within 14 days of receiving your order. You then have 14 days to send the item back to us in Leeds, at your own cost. Our refund policy explains how.
- To cancel, email us with your order number. You can use our cancellation form, but any clear message is fine.
6. Delivery
- Where we deliver, what it costs and how long it takes are set out in our shipping policy.
- Your order is our responsibility until it's delivered to you, or to someone you've told us can accept it.
- If your order hasn't arrived within the usual time, or your tracking stops updating, tell us and we'll put it right with a replacement or a full refund.
- If a parcel can't be delivered because the address was wrong, we'll contact you to arrange sending it again, or to refund you if you'd rather cancel.
7. Returns and refunds
You have 14 days from delivery to tell us you want to return something, then 14 days to post it back to us in Leeds. Return postage is paid by you. You can try things on as you would in a shop; if an item comes back worn, washed or damaged beyond that, we may reduce your refund to reflect the loss in value. We refund to your original payment method within 14 days of receiving the item back, or of you sending us proof you've posted it, whichever is earlier. If you return your whole order, we also refund the standard delivery charge you paid. The full details are in our refund policy.
8. Faulty or wrong items
If something arrives faulty or damaged, or isn't what you ordered, tell us as soon as you reasonably can and we'll put it right at our cost. Under the Consumer Rights Act 2015, you can reject faulty goods for a full refund within 30 days of delivery. For six months after delivery a fault is presumed to have been there when we sent the item, unless we can show otherwise, and you're entitled to a repair or replacement, or a refund if that doesn't put it right. Your statutory rights last up to six years (five years in Scotland).
9. Our responsibility to you
- If we break these terms or are careless, we're responsible for loss or damage you suffer that is a foreseeable result. We're not responsible for loss or damage that isn't foreseeable.
- We sell for domestic and private use only, so we're not responsible for any business losses.
- Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be limited by law, including your rights under the Consumer Rights Act 2015.
10. Our designs and content
The designs, text, images and logos on this website belong to GW Copywriting Limited. Please don't copy or use them without our written permission.
11. Your personal information
We use your personal information as set out in our privacy policy.
12. Complaints
If you're unhappy with anything, email support@threeputtgolfclothing.co.uk with your order number. We'll acknowledge your complaint within two working days and aim to resolve it within ten. If we can't agree, you can get free, independent advice from the Citizens Advice consumer service.
13. General
- These terms are governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales, or in Scotland or Northern Ireland if you live there.
- We may update these terms from time to time. The version on this page when you place your order is the one that applies to it.
- If a court decides part of these terms is unenforceable, the rest still applies.
